Complaints and Concerns

Your contact details

It is right and proper that within an organisation that holds a high importance on healthy community, that people working with that organisation and the general public have a clear pathway through which they can seek resolution of complaints, grievances, difficulties or problems associated with their contact with Christian Life Church Kyogle and its staff or representatives.

For a grievance to be actioned, the complaint must be made in writing.

First Name *

Last Name *

Email Address

Phone Number

Problem, complaint, grievance, concern

Who is this about? *

What is the complaint, grievance or problem? *

When did this occur? *

Have you tried addressing or resolving this yourself? *

If yes, what have you done to try and resolve the matter? *

If no, why not? *

Do you have any proof of your complaint, grievance or problem?

What would you like to see happen to resolve this?

What expectations do you have for an outcome?

Do you have any further comments?

Thank you for letting us know of your grievance. We will let you know, within the week, the next step in the process of handling this. How would you like us to contact you next? *